How come your flight prices are cheaper than other OTA websites?
This is simply because we do not charge any markups or fee for using our services. Also we allow to compare all the providers and find out the cheapest one.
Are we guaranteed the lowest fares?
The fares displayed are provided by the airlines and do not include any additional fees payable for using Travels2go services. As such, you are assured of the lowest and best deals as applicable at the time of booking.
Why am I being redirected to another website?
You would be redirected to the airline website for booking your flight directly on them. This is how we ensure you get the cheapest “web fares” that airlines promote.
How do I cancel or change my flight reservation?
We only search the flights for you. If you want to change your booking you need to contact the airline partner where you bought your ticket. Our partners section has a compiled list of phone numbers and addresses of all airline partners we search.
There are a lot of search results. How do I find the best one for me?
You can use our filter box to show results as per your preferences. You can select or de-select airlines based on your own preferences. You can also filter according to flight timings, no. of stops and price.
What payment modes are accepted?
The payment mode accepted depends on the airline on which you are booking. In general, all airlines accept MasterCard and Visa and some also accept American Express and Diners Club. As an enhanced security measure, some airlines require an additional verification step – either Verified By Visa or Secure by MasterCard. When you are redirected to the airline page for making your booking, please pay attention to the payment modes available for you.
Can I change my hotel booking?
You may change your hotel reservation details. However, certain charges as per the hotel policies might be applicable.
Will I have to pay any charges if I cancel my hotel or package booking?
Cancellation policies and charges will depend on the hotel booked. Travels2go, will charge 3% of the total transaction amount as a processing charge for all cancellations above and beyond the charges by the hotel.